HubSpot CRM Review
HubSpot isn't just a CRM; it's a complete growth platform.
The Verdict: HubSpot
4.7/5.0
HubSpot offers an unbeatable ecosystem for sales and marketing. The free CRM is generous, but the costs ramp up quickly as you move to paid tiers.
Pros
- Excellent free CRM offering
- All-in-one marketing & sales platform
- Extensive academy and support
Cons
- Steep learning curve for advanced features
- Very expensive Enterprise plans
The Ecosystem
HubSpot is divided into "Hubs":
- Marketing Hub: Email automation, landing pages.
- Sales Hub: Pipeline management, meeting scheduler.
- Service Hub: Ticketing, knowledge base.
Comparison
| Feature | HubSpot | Salesforce |
|---|---|---|
| Setup Time | Fast (Days) | Slow (Weeks/Months) |
| Free Tier | Robust | None |
| Customization | Moderate | Extreme |
| Learning Curve | Medium | Steep |
Verdict
Start with the free tools. If you grow, HubSpot grows with you—just watch your budget.